"Thank you for what you are doing. The preparation and management you all have done so far could not have been better. I am blessed my mom is at your facility." Eric Y.
"Thanks for all you do, and most definitely praying for all of you and staff during this 'more' challenging time." Chadd B.
"My Dad and I certainly miss you and the wonderful staff. It is difficult not seeing my Mother, but we are so very grateful for ALL you are doing for her, and the other residents. When we have FaceTimed, she is well groomed and looks great. I appreciate the update when I call to check on her. Again, thank you!!! Please know we are lifting you in prayer every day. And all the staff and residents as well. This is a difficult time, but you are doing an excellent job in managing everything. Not an easy task. This too shall pass. With much gratitude and love." Debby F.
"All the glory to you and your staff for the exceptional care you're providing our loved ones!!!" Cindy C.
"Thank you for your great efforts to care for our loved ones in this very troubling time." Beth P.
"Thank you so much for the update. Thank you to everyone at Traditions for their professionalism and concern for our loved ones. This means so much. I'm certain I am not alone in saying we are SO VERY grateful. You are the best. God bless." Janet K.
"Thanks for all the efforts you guys are going through. I can only imagine what it must be like. You are appreciated." Craig C.
"Thank you for your diligence." Patty H.
"I have been meaning to send you this letter of thanks from the time my parents, Bill and Ramona L., moved into the independent living cottage at Traditions in Beavercreek in Sept/Oct of last year. I live Columbus, and my husband and I have visited as much as we can. We have been so impressed with the care you take with all your residents, and the kindness you give them. Because we live in Columbus, we can't visit as frequently as we would like to, but we are heartened by your care and extra help you provide residents (eg, the groceries in the Valley model home most recently), and that gives us so much peace of mind, especially during this troubling time with COVID-19. As a journalist, I write about health care issues, so I know you all are putting yourselves at risk every day, and that your energy and mental health are especially tasked at this time. Please know I am so very, very appreciative of and grateful for your love, attention and hard work. You are truly angels! Here is a virtual hug from a very grateful daughter and her husband." Lisa L.S.
"Thanks for the great job you folks are doing communicating with families." Jim S.
"I want to thank you. My father, Gilbert F., is a resident in your assisted living area. He has been sharing with me all that you and all of your staff and volunteers have been doing to ensure the safety of the residents there at Middleton. I cannot imagine the pressure you are all under. And the fact that staff and volunteers have volunteered to be quarantined there for safety of the residents is over and above the call of duty. I can't thank you enough for all that you are doing. I would have called, but I figured you are very busy. I just wanted you to know how much I appreciate you." Cindy R.
"Thank you for all you're doing to keep our loved ones safe!" Lisa K.
"Thank you so much for everything you're doing for all of our families." Taylor S.
"I am Ted and Sandy C's niece. I just want to extend my thanks and appreciation to the Traditions staff for taking such good care of my dear uncle and aunt and the other residents, especially during this critical time. I so miss seeing them, but I understand that keeping this population safe and healthy is of paramount importance. All of you are so critical to their well being. I am thankful and grateful for you. If you can, please commend everyone for the wonderful job they are doing. Stay safe and well." Denise C.
"Our father, Tom (almost 92), has been a resident of the Memory Care unit of Traditions for more than a year now. Happily so. We are writing today in appreciation for the care that our father has received and to 'name some names.' Lucia and Lorenzo in the Overlook Restaurant: job well done! These staffers are always chipper and show a level of care not often seen in service industries. Cheryl at the front desk: keeps cookies coming and knows how to work the remote control in the theater (as well as anyone can figure it out). Doni, Abigail, Beth, Miranda, Gail (Gayle?): Diligent caregivers who quite frankly do the work that many could not do, for any wage. They make it look easy and maintain a great attitude. They always greet us with smiles.
But the one shining star that deserves special mention is Megan Clark in Memory Care. She is one-in-a-million. She is always looking for ways to improve life and care for the residents of memory Care and is making a difference that way. She regularly engages with residents in one-on-one discussions in a manner that shows that residents are more than a 'to-do list item.' She is genuinely empathetic. She always looks for ways to constantly improve the 2nd floor environment. When she saw our family members toting apples or bananas up to our Dad in Memory Care, she took note. One day she told John, 'it would nice for us to have our own fruit bowl up here.' She has since made that happen. A small thing, really, but quite indicative of her manner. Sometimes the smallest of gestures truly resonate the most with the residents of Memory Care.
Even in these very unsettling times, Megan has continuously reached out to us about our father. An example of her most recent of several communications since the Coronavirus restriction on visitors states:
'Hi Mimi! I wanted you to know that Tom is doing well. This evening we listened to Frank Sinatra, played a reminiscing game, and he is currently eating a snack and listening to hymns with the other residents. I am trying to give him extra attention, and he is being very responsive. He is very talkative tonight: ) I don't mean to overkill with giving you updates, but I do want to reassure you that he is doing well! Please let me know if you have any questions, concerns or suggestions. Megan'
Most importantly, Megan leads by example as a servant-leader. She improves everyone around her. Job well done, Megan! Thank you for all that the staff named above, as well as others, do for our father and the other residents at Traditions at Solana." John, Mimi and Tom B.
"Thanks for all you and the staff are doing to keep mom safe." Rhonda N.
"Rain, sleet or snow couldn’t keep the root beer floats away! The staff went way above the call of duty to get the treats to us."
Thanks so much,
Terry and Jinny